Privacy Policy
Last updated: May 26, 2026
Queenco Entertainment Resort ("Queenco", "we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our websites, mobile applications, booking systems, and related services.
1. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Reservation information
- Account login credentials
- Payment-related information
Technical Information
- Device model
- Operating system version
- Browser type
- App version
- IP address
- Device identifiers
2. How We Use Information
- Provide and maintain services
- Process reservations and bookings
- Improve application performance
- Provide customer support
- Send notifications and updates
- Maintain security and fraud prevention
3. Push Notifications
Our applications may send push notifications related to:
- Reservation updates
- Promotional offers
- Security alerts
- Important service announcements
You may disable notifications at any time through your device settings.
4. Cookies and Tracking Technologies
Our services may use cookies and similar technologies to:
- Remember user preferences
- Improve functionality
- Analyze traffic and usage
- Enhance user experience
5. Third-Party Services
Our services may integrate with third-party providers including:
- Google services
- Apple services
- Firebase
- Analytics providers
- Payment gateways
- Cloud hosting providers
6. Data Security
We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
7. Children's Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
8. Your Rights
Depending on applicable laws, you may have rights to:
- Access your data
- Correct inaccurate information
- Request deletion of your data
- Restrict data processing
- Withdraw consent where applicable
9. Contact Information
Queenco Entertainment Resort
Victory Beach
Sihanoukville
Kingdom of Cambodia
Website: https://queencoasia.com
Email: info@queencoasia.com